The services
This online service allows you to select your Economy Seat, choose your Preferred Seat, your Comfort Seat or add an Extra Seat to your booking. Be sure to book in advance to enjoy a wide choice and guarantee your travel experience in the best conditions.
1. Select an Economy seat
Do you prefer to sit by the window or by the alley? Are you traveling with other people? Select your seat in advance and travel with peace of mind.
This new service allows you to choose your seat at the time of booking on Aircalin website, and until 30 hours before departure "Manage my booking" page.
2. Comfort seats
Those seats offer extra legroom but, for safety reasons, they are not accessible to travellers:
- Be at least 12 years old
- Travelling with an infant
- Requiring assistance
- Whose body weight could prevent them from moving quickly
- Who are pregnant
- Who cannot understand French nor English
Aircalin reserves the right to reassign passengers to another seat at any time, at the airport or on board, if the accessibility requirements for the exit row seating are not fully complied with.
Book a Comfort seat at the time of booking on Aircalin website, and until 30 hours before departure on "Manage my booking" page.
3. Preferred seats
Located in the front of the Economy cabin, you’ll be among the first to disembark from the aircraft and gain a precious time regarding arrival procedures.
Book a Preferred seat at the time of booking on Aircalin website, until 30 hours before departure on "Manage my booking" page.
4. Our Extra seats
For your personal comfort (or for your baby car seat), you can purchase an extra seat next to, or in front of you on Economy Class. For passengers looking for more comfort, please check out our Premium Economy offer available on our regional and long-haul flights.
To book : go at the airport only from 3 hours before departure until check-in closes, subject to availability.. Aircalin may be required to move passengers for safety reasons.
Find our cabin plans by clicking on the links below:
Fare
Price for Economy, Preferred and Comfort seats :
| Route |
Economy seats** |
Preferred seats | Comfort seats |
|---|---|---|---|
| Auckland, Sydney, Brisbane, Melbourne, Port-Vila, Nadi, Wallis |
600 XPF Except Wallis |
3 000 XPF (25 EUR) |
4 000 XPF (34 EUR) |
| Tokyo, Singapore, Papeete |
1 500 XPF |
5 000 XPF (42 EUR) |
7 000 XPF (59 EUR) |
*For every country of origin, these rates will be calculated according to the current daily exchange rate at the date of departure.
**For Economy seats, the selection of your seat is free of charge from 30 hours before departure among the seats still available. You will be informed of your seat assignment at the time of check-in.
For families travelling with a child under 12, we will reserve your seats free of charge. We will do our utmost to ensure that you are seated next to each other and that you travel together. To do this, all family members must be included in the same booking file.
The choice of standard Economy seat is free of charge for Subscribers, Flying Gold, Platinium, Club 2000 members, passengers with reduced mobility and children travelling alone.
Price for Extra seats :
| Route | Price in XPF | Price in Euros |
|---|---|---|
| Port-Vila | 5 000 XPF | 42 euros |
| Sydney, Brisbane, Melbourne, Auckland, Wallis, Nadi | 7 000 XPF | 59 euros |
| Papeete | 9 000 XPF | 75 euros |
| Tokyo, Singapore | 13 000 XPF | 109 euros |
The conditions
Seat Plus is only available on the Aircalin network on Aircalin aircrafts.
- The transfer of the service to another date on the same itinerary is available at no extra charge (if the flight is eligible). If the service cannot be transferred to the new flight, (a ineligible flight or unavailable seats), the service will not be refunded.
- Prices shown are valid from 06/17/2013 and are subject to modification.
- Pre-booking of a Seat Plus depends on the global availability regarding booked seats.
- Located next to the emergency exits, those seats provide you extra legroom. For security reasons, Seat Comfort Plus is not accessible to:
- children (aged under 12) travelling alone or not
- passengers who cannot understand security instructions given in English or French
- passengers who do not meet the physical requirements (passengers with reduced mobility, elderly passengers...) and cannot assist with emergency procedures if needed
- pregnant women
- passengers whose body mass would restrict access to an emergency exit
- passengers travelling with a pet in the cabin
- The company reserves the right to re allocate a passenger to another seat if if these security requirements are not met even after boarding and seat assignment.
- Passengers wanting to seat next to each other but made separate individual bookings will need to book their Seat Plus individually. For confidentiality reasons, Aircalin cannot reveal the seat selected by other passengers on other bookings.
- Seat Plus pre-booking is entitled to one passenger and cannot be transferred to another person.
- Seat Plus pre-booking is not refundable, unless :
- Aircalin modify seat assignment for safety/security or operational reasons, even after boarding, and cannot re-seat on an equivalent seat.
- In case of operational re-shift and Aircalin cannot provide you an equivalent seat on the new scheduled flight
- Aircalin modify your flight and book you on a flight non-operated by Aircalin
- Pre-booking of a Seat Plus is non-refundable if we upgraded you in a superior cabin for operational or safety reasons.
- Reimbursement conditions for a Seat Plus are different from the flight ticket.
- In case of an aircraft switch, Aircalin will do its best to book you on the same or equivalent Seat Plus, according to the new availability. In this case, passengers won’t be informed before check-in but would be able to verify the reserved seat on their online booking.
- Passengers are still required to check-in before departure. This service is available on aircalin.com or at the airport.
- Passengers with specific needs will have to contact our booking center directly so our staff could assign them an appropriate seat.
- Pre-booking of a Seat Plus cannot be fully guaranteed for obvious safety/security/operational irregularities reasons, even after boarding.
- The transfer of the service on another date and on the same route is authorized free of charge (if the flight is eligible). If the service cannot be renewed on the new flight, (not eligible flight or unavailable seat), this one is not refundable.
The pre-booking of a Seat Plus cannot be guaranteed because they can be modified for operational or security reasons, even after boarding.